Managed Services Required InfoWhat is the goal of this project, in your own words?Why are you considering a new Managed Services Provider (MSP)? Lack of in-house expertise Too many disparate systems Faster time to market Opex vs capex (staffing) Support for legacy systems Focus on value-add services Right-sizing & scalability Replace current MSP Other Where is the IT infrastructure that will be managed? On-Premises Colocation Private Cloud Public Cloud Are you already in an outsourcing relationship for this infrastructure? Yes No Current MSPWhich assets do you need managed? Hardware Operating System Application Public Cloud Security Network Backup PBX Other OPTIONAL - Feel free to complete the IaaS assessment to provide more detail about your environmentOPTIONAL - Feel free to attach a list of IT inventory in scope.?If not, please provide a brief list of IT inventory, with quantities, makes, and models.Helpful Info# IT Locations (in scope)# Total LocationsDesired Support Model Onsite Remote Mix of both Desired SLA for Onsite Response 4 hours Next business day Other Desired SLA for Onsite Response 4 hours Next business day Other Desired Support Coverage 8x5 M-F 24/7/365 Other Desired Consumption Model Monthly rate Block of hours Retainer Other Estimated # Tickets/MonthDo you require Outsourced Help Desk for end users? Yes No OPTIONAL - Feel free to complete the Help Desk assessment to provide more detail about your requirements.Budget (per month)AdministrationFirst Name (Client)*Last Name*TitleEmail Address* Phone Number*Company*Employees*HQ Address* Street Address Address Line 2 Address Line 2 City City Country USA Canada UK State* AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State Postal Code ZIP Code Province/Territory* AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland & LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Province Postal Code Postal Code Techchieva Trusted Advisor / Account ManagerTA/AM Email Address TA/AM Phone Number
