Telecom & Mobile Management Telecom Expense Management (TEM) involves the analysis of telecom service orders, inventory, bills and disputes, in order to reduce telecom spend. It includes bill auditing and consolidation, for increased visibility (typically in a portal) and contract negotiations. Clients who implement TEM solutions usually save 20-35% annually. Telecom Management includes a la carte outsourced services across a business's entire telecom lifecycle, from initial orders to ongoing management to contract terms. It applies to circuits, mobile lines, and even cloud services. Telecom Management can include auditing, inventory creation, project management, trouble ticket management, and escalation management. What is the goal of this project?Which Cost Reduction services are you interested in? TELECOM EXPENSE MANAGEMENT - provider analyzes carrier invoices to save money and increase visibility MOBILE LIFECYCLE MANAGEMENT - provider creates inventory, monitors usage, and reduces wireless spend CLOUD EXPENSE MANAGEMENT - provider analyzes cloud (AWS, Azure) invoices to simplify and increase visiblity Which Telecom Management Services are you interested in? TELECOM AUDITING - provider verifies customer is billed correct amount TELECOM INVENTORY CREATION - across carriers, connections, bandwidth, maintenance contracts, etc. TROUBLE TICKET MANAGEMENT - provider assists with escalation and communication of tickets ESCALATION MANAGEMENT - provider helps to escalate service delivery and management TELECOM PROJECT MANAGEMENT - provider interfaces with carrier's project managers to help with installations Why are you looking at Telecom Management? Optimize total telecom spend & save money Reduce time spent on billing mgmt Reduce telecom complexity Support rapid growth of BYOD Improve leverage when negotiating carrier contracts Improve visibility into user utilization Gain security & control over users Other Desired Features & Benefits Complete billing inventory Single invoice Audit of current spend vs. market rates Optimize spend in real time to avoid over-payment Cost allocation per business unit or accounting code Classify business vs. personal spend Manage credits and refunds for incorrect billing Carrier contract renegotiation support Integrated order management workflow Real-time alerts of international roaming Other What is your expected "Go Live" date for this project?Locations# Locations in Scope <20 21-50 51-100 101-500 >500 OPTIONAL - Feel free to include a site list.Are any of these locations international? Yes No Please estimate the number of locations per region.# SitesNorth AmericaSouth America EuropeAfricaAsiaOceaniaWhich international services do you require? Billing language conversion Portal language conversion Currency conversion Global carrier support Carriers# Carriers in Scope <10 11-20 21-50 51-100 101-500 >500 Primary Carrier(s)# Circuits in Scope <10 11-20 21-50 51-100 101-500 >500 Circuit Spend# Individual Billing Accounts <20 21-50 51-100 >100 Not Sure Invoicing Model Centralized - all bills go to one location Decentralized - bills are mailed to respective service locations Other # Monthly InvoicesTotal Telecom Spend (Monthly) <$50k $50k to $100k $100k to $500k $500k to $1M >$1M MobilityMobile lifecycle management can reduce wireless spend, provide reporting and analytics, and include day-to-day management. It's most beneficial for companies with 100+ corporate lines of service, across phones, tablets, hot spots, and LTE plans. Typical savings range from 20% to 40%, increasing with size. # Corporate-Liable Mobile DevicesEstimated Growth Rate (Annual)Total Mobile Spend (Monthly)Primary Mobile Carrier(s)Are you interested in Mobile Device Management (MDM)? Yes No AdministrationFirst Name (Client)*Last Name*TitleEmail Address* Phone Number*Company*Employees*HQ Address* Street Address Address Line 2 Address Line 2 City* City Country USA Canada UK State AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State Postal Code ZIP Code Province/Territory AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland & LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Province Postal Code Postal Code Postal Code ZIP / Postal Code Techchieva Trusted Advisor / Account ManagerTA/AM Email Address TA/AM Phone Number
